(It should be clarified here that my copy of the loan application was found inside a school book cover. Don't recall Connie returning it to me, so I'm supposing she may have put inside the cover one day during lunch or a break.)
From: cs colvin
To: Connie Vrenios
Cc: mingram@tfcloaninfo.com
Sent: Monday, July 30, 2007 7:26:07 PM
Subject: Re: your note & etc.
Hi Connie,
In preparation for moving, change of addresses, etc., I called TFC again today to make sure loan payment information would be sent to the new address. TFC still doesn’t show me in their system though. I called back to find out if I could apply for the loan myself and needed to know what the down payment would be. I was directed to an online form. However, that form was for online classes only.
I called TFC back and was told they finance loans for Gatlin Education Services mostly for online courses, then was transferred to someone who handles in-class loan applications. I called back and was told I could not apply for an in-class loan myself, that only a school could approve and submit a loan for me.
After calling TFC a second time, I was told someone would call me back and they did, saying you told them I am no longer attending classes, when in fact I have been and would be this next weekend. I attended the class referenced in your email below while you were present. This past week you and I only discussed putting the Anatomy class on hold, nothing else. In fact, you
also outlined classes for me last Monday on a current schedule so I could focus on Reiki. The classes I’ve taken so far are included in the program that the loan should have been submitted for. Did something change? If so, I am completely unaware.
I also offered to pay the extra cost or fee you mentioned in order to expedite submission of the loan, because I thought that might have been an impediment. TFC said there isn’t one to the best of their knowledge, though I would have to contact the school directly to find out because arrangements may be different than usual.
Because of these discrepancies, I was compelled to ask about the timing of loan submission and was told there was not a better or worse time to submit a loan. I don’t understand why you would tell me that if it weren’t true, but why would TFC say timing doesn’t affect loan submission? If credit history was a consideration at all, which you said it was not, I have very good
credit and would have been more than willing to sign a request for a credit check or provide one myself.
I am very concerned that we’ve paid a $2000 down payment which was not processed until June 13th per credit card transaction # 24418007165165142744302 and there is still no loan information available because I’m still not in TFC’s system though I have been taking classes regularly during June 2007 until just this past week. Essentially I have been taking classes without paying for them, because the loan has not yet been submitted.
After considering the implications, when TFC called back I requested that they not accept any loan submitted in my name until this is resolved because I gave my copy of the loan application to you and no longer have it as a record to refer to. I left a voicemail for Paula, a TFC Manager, and am forwarding a copy of this email to mingram@tfcloaininfo.com for their records. Attached is the note left 07 19 07, which your email below references.
Catherine S. Colvin
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