(The first demand letter. Since there had been no effort by Rick or Connie Vrenios to resolve this matter, I began calling and finding out what people in these circumstances must do in order to follow up without giving up. The first call was made in August to my credit card company who first asked if I had sent Connie Vrenios and Rick Vrenios a formal demand to refund my $2000 down payment.)
From: cs colvin
To: reikicouncil@earthlink.net; connie@sanctuaryschoolofmassage.com
Sent: Friday, September 14, 2007 2:55:36 PM
Subject: Demand Letter
Friday, September 14, 2007
Rick and Connie Vrenios
The Sanctuary School and Reiki Council
799 Roosevelt Road , Building 4, Suite 001
Glen Ellyn , IL 60137
Attn: Rick Vrenios and Connie Vrenios of the Sanctuary School and Reiki Council
This is a formal demand for the full and immediate refund of my $2000 down payment, being sent to you directly because:
1) your attorney information was not provided in the email below
2) there is no enrollment agreement signed by me in your possession
3) on September 13th 2007 it was confirmed your school was issued a Cease and Desist letter from the Illinois State Board of Education in May 2007, yet in June 2007 my $2000 down payment was accepted and a loan application was prepared by Rick then signed by me to be submitted by Rick with TFC for a $4600 loan to pay the remainder of a $6600 massage program. There was no other agreement and ISBE approved schools are listed here: http://www.isbe.state.il.us/pbvs
4) aside from my $2000 down payment, no receipt for anything was provided
5) certification by you is as worthless as part of a program not completed because you failed to submit a loan that would have allowed me to complete the 660-hour massage program
6) considering this incident, I already paid more than I should to be a platinum member of the Reiki Council's Inspired Living Community only to have my trust and commitment to you obliterated by you through misrepresentation of yourselves and your schools
7) your email below makes and cites false accusations, agreements and circumstances.
Those points clarified, allow me to present the issue as I understand it: Without an enrollment agreement or being an ISBE approved school, you - Rick Vrenios and Connie Vrenios - accepted my $2000 down payment for the purpose of submitting a $4600 loan referenced in emails by both of you, then used my $2000 down payment without submitting the loan. The $2000 down payment needs to be returned immediately.
Respectfully,
Catherine S. Colvin
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