(With no response to the first demand letter I continued with the dispute.)
Monday, September 24, 2007 9:05:23 AM
We have received your online request to dispute a credit card transaction on your account.
We would like to remind you to provide any supporting documentation you may have. Please send us this documentation, such as sales receipts, in-store credit slips, postal receipts signed by the merchant or invoices, within 10 days of the submission of your dispute.
Send this information to:
Attn: Cardmember Service - Dispute Resolution
P.O. Box 15299
Wilmington, DE 19850-5299
fax: 1-888-643-9624
When sending supporting documentation, please remember to include your name, account number and the case number we provided when you completed your online submission.
We'll contact you if we need additional information to resolve your dispute.
Sincerely,
Cardmember Service
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